Owner’s Project Management (Owner’s Rep)
Overview
An owner's trusted presence from pre-design through closeout.
For more than 50 years, owners have trusted PMA to stand beside them on their most important capital programs. As your Owner’s Project Manager, PMA serves as your consistent, trusted presence from pre-design through closeout, coordinating designers, contractors, and all project stakeholders while putting your priorities first in every decision.
Our role is not to direct construction—it is to represent you. We engage architects and engineers to consider all options, evaluate contractor performance against your contract, anticipate problems before they become claims, and give you the information needed to make confident decisions at every stage. When issues arise—PMA works to resolve them before they affect your budget or your schedule.
PMA is recognized as one of the largest strictly owner-focused program management firms in the country. We do not design. We do not build. We work exclusively for owners—and that focus is what makes our advocacy genuine.
Key Benefits
Experienced Owner Advocacy: PMA has managed more than $100 billion in capital programs across more than 50 years. That track record means your OPM arrives knowing what questions to ask and where the risks are likely to surface — before they do.
Consistent, Trusted Partnership: One experienced team, present from planning through closeout. PMA serves as the owner’s consistent point of contact across every phase—coordinating designers, contractors, and stakeholders so the owner retains full decision-making authority without managing the complexity alone.
Proactive Problem Resolution: PMA’s claims-avoidance approach structures decisions, correspondence, and contract administration to resolve issues early. The goal is to keep programs moving without unnecessary delays, disputes, or cost exposure.
Owner’s Project Management (Owner’s Rep) Services
Pre-Construction Oversight
Early-stage OPM services including feasibility analysis, project budgeting, project planning, and requirements definition. PMA conducts constructability and biddability reviews of design documents to identify conflicts, sequencing issues, and specification gaps before they become field problems, protecting the owner’s budget and schedule before the first bid is submitted.
Design Phase Management
Active oversight of the design process on the owner’s behalf, including design reviews at each phase milestone, value engineering facilitation, procurement strategy development, and contract document preparation. PMA works as the liaison between the owner and the design team, ensuring the design meets the budget and can be built efficiently.
Procurement & Contract Management
Expert support for owner procurement — from RFP and RFQ preparation through bid evaluation, contractor selection, and contract negotiation. PMA develops procurement strategies tailored to each project’s delivery method, market conditions, and timeline, and prepares contract documents that protect the owner’s interests throughout construction.
Construction Administration
Day-to-day OPM oversight during construction, including contractor performance monitoring, change order evaluation and negotiation, schedule review and analysis, cost reporting, pay application review, RFI management, and quality assurance. PMA’s construction administration services are structured around a claims-avoidance approach that keeps programs on track and minimizes owner exposure.
Project Controls
Integrated cost and schedule management throughout the program life cycle, including baseline budget development, monthly cost reporting, schedule monitoring, earned value analysis, and cash flow forecasting. PMA creates owner-centric reports that give decision-makers a clear, accurate picture of program status.
Stakeholder Engagement & Communications
Structured communications planning and stakeholder management for complex programs with multiple agencies, funding sources, or public stakeholders. PMA develops and implements communications plans, facilitates public outreach, coordinates regulatory approvals, and keeps all stakeholders — from executives to community members—informed and aligned throughout the program.
Project Reviews & Audits
Independent assessments of active or completed capital programs, including gap assessments, project performance audits, and organizational reviews. PMA evaluates cost controls, schedule management, contract compliance, and delivery processes against recognized best practices, giving owners an objective picture of program health and actionable recommendations for improvement.
Grant Administration
Specialized support for owners managing grant-funded capital programs, including compliance with grant agency reporting requirements, cost segregation, cash flow planning, audit preparation, and grant closeout. PMA’s experience coordinating with federal, state, and local grant agencies ensures that programs remain eligible and compliant through every phase.
